LONGSEN / E-COMMERCE MARKETING

Your products.
The right audience.
A clearer story.

Longsen helps e-commerce merchants promote their products through affiliate marketing and paid advertising. We charge performance-based commissions and manage advertising spend on behalf of merchants.

FOR E-commerce merchants & brandsFOCUS Affiliate marketing & paid advertisingBILLING Performance-based · USD

WHAT WE CAN HELP WITH

Give your products
a place to be discovered.

We connect merchant offers with affiliate promotion and paid advertising. Each engagement defines the campaign scope, performance criteria and advertising budget.

Affiliate marketing

Promote merchant products through affiliate channels, with commissions based on the sales-based commission rate agreed for the engagement.

ENGAGEMENT FOCUSMerchant offers & performance criteria

Paid advertising

Run product promotion campaigns through paid advertising. Longsen advances advertising costs within the agreed budget, and the merchant reimburses the costs incurred.

ENGAGEMENT FOCUSCampaign activity & advertising spend

Performance & billing

Service commissions are calculated as a percentage of sales revenue at the agreed rate. Advertising costs advanced by Longsen are billed separately, with payment due within 7 business days after the campaign ends.

ENGAGEMENT FOCUSPerformance criteria & commission calculation

A CLEAR COMMERCIAL SCOPE

Know what’s included.
Before you begin.

Every campaign starts with a written scope covering deliverables, campaign dates, commission rate, measurement source and advertising budget. Review delivery and raise any concerns within 7 business days.

Longsen charges merchants for promotional services. Customers buy products directly from the merchant, who remains responsible for the sale, fulfilment and after-sales support.

Request a service proposal ↗

Your service proposal

SCOPE → APPROVAL → DELIVERY
Services
Affiliate marketing & paid advertising
Campaign scope
Promotion activity and performance criteria agreed for each engagement
Service fee
A percentage of attributable sales revenue after cancelled and refunded orders are deducted, at the agreed campaign rate
Billing currency
USD — United States dollars
Advertising budget
Advanced by Longsen within the agreed budget and reimbursed by the merchant
Payment due
Within 7 business days after the campaign ends

Contact us to discuss your requirements and request a service proposal. Review the scope and service and refund terms before proceeding.

HOW AN ENGAGEMENT WORKS

One brief. A shared plan.

01 / BRIEF

Tell us about your offer

Share your products, destination store, target markets and promotion goals.

02 / AGREE

Confirm the scope

Review the services, fees, timeline and cancellation terms for your engagement.

03 / DELIVER

Run the agreed activity

Approve the content and proceed with the promotional work in scope.

04 / REVIEW

Review & settle

Review campaign delivery and sales-based commissions. Pay service fees and advertising cost reimbursement in USD within 7 business days after the campaign ends.

WORKING WITH LONGSEN

Clear responsibilities.
A direct conversation.

Who are these services for?

Our promotion services are for e-commerce merchants and brands looking to introduce their products to relevant audiences. Share your store URL, products and target markets so we can discuss your requirements.

What does the merchant pay for?

The merchant pays Longsen a commission calculated as a percentage of sales revenue, using the rate and data source agreed for the campaign. Cancelled and refunded orders are deducted from commissionable sales. Billing is in USD. Service commissions and reimbursement of advertising costs are due within 7 business days after the campaign ends.

Who pays the advertising platforms?

Longsen advances advertising costs on behalf of the merchant within the agreed campaign budget. The merchant reimburses the advertising costs actually incurred, separately from the sales-based service commission. Unspent budget is not an incurred advertising cost.

Who handles product orders and customer support?

The merchant handles product purchases, fulfilment, product returns and consumer support through its own sales channels. Longsen’s role in this service is product promotion; we do not collect consumer payments for the merchant’s products.

What happens if services are not completed?

If Longsen does not complete the agreed promotional services, Longsen refunds 50% of the total service fees already received for that engagement. A lower-than-expected sales result alone does not constitute incomplete service. This refund applies to service fees, separately from advertising costs.

Advertising costs already incurred or irrevocably committed are non-refundable and remain payable by the merchant. Any advertising funds received from the merchant that remain unused after incurred and irrevocably committed costs are accounted for are refunded in full. Where Longsen has advanced the advertising costs and no unused advertising funds have been collected from the merchant, there is no unspent budget balance to refund.

How do cancellation and refunds work?

Request cancellation or a refund by email with your company name, campaign reference and reason. On written confirmation of termination, no new advertising placements are made; accrued commissions and incurred or irrevocably committed advertising costs are settled. Voluntary cancellation alone does not trigger the incomplete-service refund.

We review refund requests within 7 business days of receiving complete information. Approved refunds are initiated to the original payment method within 10 business days of approval; receipt depends on your bank or payment provider. Read our service and refund terms for delivery review, eligibility and settlement details.

How do I discuss an existing engagement?

Email contact@longsenhk.com with your company name and project reference. Include the details of your delivery, billing or cancellation enquiry so our team can review your request.

LET’S TALK ABOUT YOUR PRODUCTS

Start with your next campaign.

Share your store URL, target market and the products you want to promote.

contact@longsenhk.com ↗